Shipping Policy

Overview

Thank you for shopping with Nula. We currently ship within the United States only. Please review the information below for details on order processing, shipping timelines, and delivery.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and U.S. federal holidays) after your order is placed. You will receive a confirmation email once your order has shipped.

During periods of high demand, product launches, or promotional events, processing times may be extended.

Shipping Rates & Free Shipping

Subscriptions

All subscription orders ship free within the United States. No minimum purchase is required.

One-Time Purchases

Shipping rates are calculated and displayed at checkout based on your location and selected shipping method.

Delivery Estimates

Standard shipping typically delivers within 3–7 business days after your order has shipped. Delivery timelines are estimates only and are not guaranteed.

Once your order has been handed off to the carrier, Nula is not responsible for delays caused by the carrier, weather events, or other factors outside of our control.

Shipping Carriers

We work with trusted third-party carriers to deliver your order. Carrier selection may vary depending on your location and order details.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Nula is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an address issue, reshipment may require an additional shipping charge.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at nic@trynula.co. While we cannot guarantee carrier performance, we will work with you to help resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@trynula.co

Phone: (610) 314-7102‬